Refund policy

Refund and Return Policy

Paterson Consultancy Ltd – Digital Downloads

At Paterson Consultancy Ltd, we specialise in providing digital products that are available for instant download. Please read our policy carefully before making your purchase.

Returns

• As our products are delivered digitally, we do not accept returns.

• Once a digital product has been downloaded, it cannot be returned, exchanged, or refunded.

Refunds

• All sales of digital downloads are final.

• We do not issue refunds once the order is confirmed and the product download link has been sent.

Exceptions

• If you experience a technical problem preventing you from accessing your purchase, please contact us at [insert support email].

• In exceptional cases, if the product you receive is defective or corrupted, we will provide a replacement file at no extra cost.

Support

We want every customer to have a positive experience. If you have issues with your download, please contact us and we will work quickly to resolve the problem.