Shipping policy

Shipping Policy

Paterson Consultancy Ltd – Digital Downloads Only

At Paterson Consultancy Ltd, all of our products are delivered digitally. We do not ship physical items.

Delivery Method

• Once your purchase is complete, you will receive an email with a secure link to download your digital product.

• Downloads are typically available immediately after payment confirmation.

Access to Downloads

• Digital files are provided in PDF format (or as otherwise specified on the product page).

• You are responsible for ensuring you have the appropriate software to open and use the files.

• If you encounter any issues accessing your download, please contact us at [insert support email].

No Shipping Fees

As our products are digital, there are no shipping costs and no waiting times.

Order Issues

• If you do not receive your download link within a few minutes of purchase, please check your spam or junk folder.

• If you still cannot access your files, please contact us and we will resend the link.

Refunds & Exchanges

• Due to the nature of digital products, we cannot accept returns or exchanges once the files have been downloaded.

• If you experience a technical issue with your purchase, we will work with you to resolve it promptly.